Privacy policy

PRIVACY POLICY

OBJECT:

ALANLAC COLLECTION, identified with Nit 1128282699-2, as responsible and/or in charge of the processing of personal data, has adopted this Personal Data Processing Policy, in order to guarantee compliance with Law 1581 of 2012 "Protection Law of personal data'' and Decree 1377 of 2013 and other concordant regulations. ALANLAC COLLECTION. Taking into account its status as Data Controller, it defines the following Personal Data Processing Policy where the aspects related to the authorization of the Owner of the information for the Processing of their personal data were founded, the Treatment policies of the Responsible and Managers, the exercise of the rights of the Holders of information, the transfers of personal data and the responsibility demonstrated against the Processing of personal data. ALANLAC COLLECTION, prior to using this Website www.ALANLAC.CO, recommends that visitors carefully read the Terms and Conditions of the Site and this Personal Data Processing Policy. If you disagree with the provisions of the Terms and Conditions of the Site and this Personal Data Processing Policy, please refrain from using the Website.

DEFINITIONS

Holder: Each of the natural persons with whom the personal data is related.

Personal Data: Set of information that can be related to one or more natural persons.

Sensitive Data: Sensitive data is understood to be those that affect the Owner's privacy or whose improper use may generate discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical convictions, union membership, etc. social, human rights organizations or that promote the interests of any political party or that guarantee the rights and guarantees of opposition political parties, as well as data related to health, sexual life, and biometric data.

Data Processing (or “Treatment”): Any operation or set of operations on personal data, such as collection, storage, use, circulation or deletion.

Responsible for the Treatment: Natural or legal person, public or private, that by itself or in association with others, decides on the database and/or the Treatment of the data.

Treatment Manager: Natural or legal person, public or private, that by itself or in association with others, performs the Processing of personal data on behalf of the Treatment Manager.

Database: Organized set of personal data that is subject to Treatment.

Values

ALANLAC.CO, is committed to the implementation of mechanisms related to the personal information of third parties to

guarantee, in a harmonious and comprehensive manner, the following principles:

Principle of legality in matters of Data Processing: The Treatment referred to in this law is a regulated activity that must be subject to what is established in it and in the other provisions that develop it; Principle of purpose: The Treatment must obey a legitimate purpose in accordance with the Constitution and the Law, which must be informed to the Holder; Principle of freedom: The Treatment can only be exercised with the prior, express and informed consent of the Holder. Personal data may not be obtained or disclosed without prior authorization, or in the absence of a legal or judicial mandate that relieves consent; Principle of veracity or quality: The information subject to Treatment must be true, complete, exact, updated, verifiable and understandable. The Processing of partial, incomplete, fractional or misleading data is prohibited;

Principle of transparency: In the Treatment, the right of the Holder to obtain from the Treatment Manager or the Treatment Manager, at any time and without restrictions, information about the existence of data that concerns him must be guaranteed;

Principle of access and restricted circulation: The Treatment is subject to the limits that derive from the nature of the personal data, from the provisions of this law and the Constitution. In this sense, the Treatment can only be done by persons authorized by the Owner and/or by the persons provided for in this law; Personal data, except for public information, may not be available on the Internet or other means of dissemination or mass communication, unless access is technically controllable to provide restricted knowledge only to Holders or authorized third parties in accordance with this law;

Security principle: The information subject to Treatment by the Treatment Manager or Treatment Manager referred to in this law, must be handled with the technical, human and administrative measures that are necessary to grant security to the records avoiding their adulteration, unauthorized or fraudulent loss, consultation, use or access;

Principle of confidentiality: All persons involved in the Processing of personal data that are not of a public nature are obliged to guarantee the confidentiality of the information, even after the end of their relationship with any of the tasks included in the Treatment, and may only Provide or communicate personal data when it corresponds to the development of the activities authorized in this law and in its terms.

SCOPE:

These Personal Data Treatment Policy apply to all ALANLAC COLLECTION employees. applicants to be hired by it, former employees, representatives, agencies and all offices and branches nationwide that have any activity related to the processing of personal data; includes the information of personal data of clients, employees, suppliers, contractors, strategic allies, related parties and partners.

AUTHORIZATION OF THE HOLDER FOR DATA PROCESSING:

ALANLAC COLLECTION. requires the free, prior, express and informed consent of the Owner of the personal data for the treatment thereof, except in cases expressly authorized by law. Said authorization will be granted by: the Holder, who must prove his identity sufficiently, according to the conditions indicated by ALANLAC COLLECTION; or the successors in title, guardians, representatives or attorneys of the owner, who must prove such quality, representation or power of attorney.

Likewise, it is communicated that the Rights of all Data Holders found in our databases are:

Know, update and rectify the personal data held by ALANLAC COLLECTION.

Request proof of authorization when this is a requirement for treatment in accordance with article 10 of Law 1581 of 2012.

Request to be informed of the use that has been given to personal data.

AUTHORIZATION OF THE HOLDER FOR DATA PROCESSING -

PURCHASES THROUGH THE WEBSITE:

Throughout the purchase process on the ALANLAC COLLECTION Website, some personal data is requested from our customers, therefore, ALANLAC COLLECTION. informs that it is responsible for the administration of said data, according to this Personal Data Treatment Policy, and in compliance with Law 1581 of 2012 "Personal Data Protection Law'' and Decree 1377 of 2013.

The mechanisms through which the Data is used are secure and confidential, since the appropriate technological means are available to ensure that they are stored to avoid unwanted access by third parties, and in that same order, their confidentiality.

The Data Owner can access the details of his purchase order through the website through the "My Orders" page. There you will be able to see the details of your previous orders, those that are open and those that are in the process of being shipped.

It should be noted that subject to obtaining the consent of the Data Owner, ALANLAC COLLECTION. You can contact the Holder by email, text message (SMS, WhatsApp, Facebook, Instagram), direct mail or by phone.

In the event that the Holder does not want to receive communications through any or all of these channels, he can communicate it at any time to the email: ALANLAC1@HOTMAIL.COM or by contacting the hotline 3174366754. and thus he will stop receiving said communications.

PURPOSES AND USE OF PERSONAL DATA

For ALANLAC COLLECTION, the protection of personal data is very important for this reason in the development of its corporate purpose and its relationships with applicants, employees, customers, suppliers, creditors, strategic allies, subsidiaries, distributors, among others, it collects data that is limited to to those personal data that are relevant and adequate for the following purposes:

Carry out marketing, advertising and market intelligence activities, Provide the services inherent to the sale of purchased products, their delivery and the collection of the corresponding payment, Compliance with contractual or legal obligations with the client and with third parties.

Share them with third parties in charge who collaborate with the Company in its commercial activities in the development of its corporate purpose. Carry out order processing and delivery, Send order status notifications and to send information that our customers may find useful or have specifically requested, including information about our products and services, unless we have been notified that oppose being contacted for these purposes.

 In some parts of this Site we request that you provide voluntary information that allows us to improve the visit to the Site, attend to the acceptance of the Purchase Offer, or follow up on the concerns after the visit.

PARTICIPATION IS COMPLETELY VOLUNTARY. Inform of marketing activities, promotions and discounts as well as the complete portfolio of our products and services. Carry out the analysis and classification of the fulfillment of the requirements of the Applicants, according to the profiles established in the vacant positions; to contact the applicant and summon him to interviews, psychotechnical tests and other activities that are part of the selection, recruitment and selection process of applicants. In relation to the above purposes, ALANLAC COLLECTION may: Obtain, store, compile, exchange, update, collect, process , reproduce and / or dispose of the data or partial or total information of the Holders of the personal data. Classify, order and segment the information provided by the Data Owner. Compare, verify and validate the data obtained in due form with credit risk centers with which they have commercial relations. Extend the information obtained, under the terms of the Law, to the companies with which it contracts the services of collection, storage, management and Treatment of its Databases prior to the due authorizations and legal requirements that are necessary in this regard. Transfer the data or partial or total information to its subsidiaries, businesses, companies and/or affiliated entities and strategic allies. Save the resumes received by the applicants, for a period of 1 year, which means that those that were not selected for the call

initially published, will be taken into account for future calls. After one year, ALANLAC COLLECTION will eliminate the resumes from its databases and the applicant will have to send it again if they are interested in continuing to participate in the processes. In no case will ALANLAC COLLECTION deliver or sell the information to an external Third Party in order to carry out marketing activities or service offers.

ALANLAC COLLECTION will maintain the confidentiality of personal information and it will only be used by ALANLAC COLLECTION. and/or its service providers and other entities linked or associated with the purpose previously described in these Personal Data Processing Policy.

ATTENTION TO QUERIES, REQUESTS, COMPLAINTS AND CLAIMS

All Users or Holders of Personal Data have the right to make inquiries and requests to ALANLAC COLLECTION free of charge. to know, update, rectify, delete information and revoke the authorization or to make requests, complaints and claims regarding the Treatment that ALANLAC COLLECTION gives to the information.

For the management of Queries and Claims as the Owner of personal data, you can contact ALANLAC COLLECTION at the area responsible for customer service at ALANLAC1@HOTMAIL.COM or contact the line 3174366754

ALANLAC COLLECTION . will respond to the petitioner within the terms established by Law 1581 of 2012 in the case of Queries and Claims, respectively; For this purpose, the request must contain all the necessary data applicable to the right of petition to guarantee a timely and effective response.

All requests must be submitted by the owner of the data or by their legal representative; therefore, ALANLAC COLLECTION. has the right to verify the identity of the petitioner by any means. Queries will be answered within a maximum term of ten (10) business days from the date of receipt. When it is not possible to respond to the query within said term, the interested party will be informed before its expiration, stating the reasons for the delay and indicating the date on which the query will be addressed, which in no case may exceed five (5) days. business days following the expiration of the first installment.

Requests to update, correct, rectify or delete data will be answered within fifteen (15) business days, counted from the day following the date of receipt. When it is not possible to address them within said term, the interested party will be informed before the expiration of the aforementioned term, the reasons for the delay and the date on which their claim will be addressed, which in no case may exceed eight (8) business days. following the expiration of the first term.

Payment information security

Payments made through the ALANLAC.CO Website will be processed by our online payment agent PAY U. You should only provide your information on our site. Said information must be accurate and truthful and must be kept up to date. If any change occurs in your data, you must update them through the "My account" page on our ALANLAC.CO Website. Our electronic commerce technology platform, our PAYU payments, have the PCI DSS certification for the safe handling of information. of credit cards. While we cannot guarantee 100% security, these systems have proven to be effective in handling sensitive information and will make it difficult for a hacker to crack your data.

Referral to Site Terms and Conditions

This Personal Data Processing Policy is an integral part of the Terms and Conditions of use of the ALANLAC.CO Website, which are published on the ALANLAC.CO Website.

Validity

These Information Treatment Policies come into force as of November 2018 and the Databases that contain the information of the Holders will be valid for 10 years, extendable for equal periods.

Responsible for the Treatment

ALANLAC COLLECTION

Domiciled at Carrera 83#34b-63 3rd floor, MEDELLÍN, Antioquia.

Website ALANLAC.CO

Hotline 3174366754.and email ALANLAC1@HOTMAIL.COM